1. Information We Collect
We collect information that you provide directly and information generated when you use the platform.
- Account details such as name, email, and phone number
- Practice and performance data such as attempts, scores, and progress history
- Transaction details for paid plans processed through payment partners
- Technical information such as device, browser, and basic usage logs
2. How We Use Information
- To provide, maintain, and improve our learning services
- To personalize your practice workflow and progress insights
- To process transactions and handle support requests
- To communicate service updates, policy changes, or important notices
3. Sharing of Information
We do not sell personal information. We may share limited data with trusted service providers that help us operate the platform, such as payment and hosting providers, under confidentiality and security obligations.
4. Cookies and Third-Party Advertising (Google AdSense)
We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site usage, and serve relevant advertisements.
Google AdSense: Third-party vendors, including Google, use cookies (such as the DoubleClick cookie) to serve ads based on a user's prior visits to our website or other websites on the Internet.
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to StenoMitra and/or other sites on the Internet.
Opt-Out Options: Users may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of third-party vendor cookies for personalized advertising by visiting www.aboutads.info.
5. Data Retention
We retain data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and applicable law.
6. Data Security
We use reasonable technical and organizational controls to protect your information. No method of transmission or storage is fully risk-free, but we continuously work to strengthen security practices.
7. Your Rights
Depending on applicable laws, you may request access, correction, or deletion of your personal information. You may also contact us to ask questions about your data usage.
8. Children and Minors
Our services are intended for learners and exam aspirants. If a minor uses the service, parental or guardian supervision is recommended.
9. Policy Updates & Contact
We may update this policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date. If you have any questions regarding this Privacy Policy, you can contact us at info.stenomitra@gmail.com.